ChatMetric

ChatMetric provides advanced analytics for AI chatbots, offering insights like sentiment analysis and keyword trends. It helps businesses improve customer engagement and chatbot performance.

ChatMetric has completed its beta phase with positive feedback from early adopters in industries like e-commerce and customer support. Core features, including sentiment analysis and keyword tracking, are fully functional. We are actively onboarding customers, refining predictive analytics, and expanding partnerships with chatbot platforms. Our focus is on scaling the platform and enhancing its competitive edge in the chatbot analytics market.

ChatMetric addresses the lack of effective analytics for AI-based chatbots. Many businesses struggle with understanding user interactions, measuring chatbot performance, and ensuring safe, personalized, and compliant conversations. Without these insights, optimizing chatbot strategies and improving customer experiences becomes challenging. ChatMetric solves this by providing advanced analytics, predictive insights, and safety features, enabling businesses to make informed decisions and enhance their chatbot interactions.

ChatMetric is an advanced analytics middleware designed for AI chatbots. It collects and analyzes interaction data to provide actionable insights such as keyword trends, sentiment analysis, and chatbot effectiveness metrics. By leveraging machine learning, ChatMetric predicts client needs and improves chatbot responsiveness. It also ensures conversation safety by detecting and addressing biases, inappropriate content, and security concerns. With customizable dashboards and integration capabilities, ChatMetric empowers businesses to optimize chatbot performance, enhance user experience, and mai

ChatMetric operates on a subscription-based business model with tiered pricing plans tailored to different customer needs:

Basic Plan: Designed for small businesses, offering core analytics and reports.
Professional Plan: Includes advanced analytics, predictive insights, and support for multiple chatbot platforms.
Enterprise Plan: Offers customization, API access, dedicated account management, and priority support.
Revenue also comes from custom solutions, consulting, and premium add-ons, enabling businesses to scale their chatbot analytics as their needs grow.

ChatMetric has successfully completed a course with the incubator Red Leaf Capital Corp., which provided valuable mentorship and strategic insights to strengthen our business model and market approach.