A full-fledged generative AI agent that can perform lots of tasks of a human operator, integrate with various CRMs, and act as a 'virtual employee'.
Current Status
Multiple successful B2B / outsource projects on complex AI development (NLP, Computer Vision) completed in 2022-2024.
In 2024, introducing our multimodal AI agent platform through a SaaS business model for a large University, a local car dealership platform, and sold the AI agent as an on-prem solution to a fintech startup.
Problem or Opportunity
- Human operators (e.g., in sales, customer service, and HR) cannot work 24/7, and are prone to human errors
- There are multiple AI services for each type of task & modality (e.g., one gen AI to work with visuals / images, one AI to work with text / generate reports) that can be used to augment efficiency of office workers, but it is hard to integrate them into one system, and automate the whole process
Solution (product or service)
Platform with a system multimodal of AI agents that can handle the workload of a good sales agent, an attentive customer care agent, a scrupulous HR agent, and an inspector that has to work with visuals:
- Can hold dialogue like a human does, and can get the prospect to a desired action. Handles text, image, document, and audio/voice inputs in real-time.
- Is accurate in nearly 100% of the cases when quoting the relevant bits info from the client’s database (through our custom RAG pipelines + a multi-agent architecture)
- Integrates with services of Google and Meta, and any CRM upon request
Business model
Software-as-a-Service, with a monthly subscription & one-time customization / integration fee.
- Completed pre-acceleration by Silkroad Innovation Hub
- Currently ongoing acceleration by Silkroad Innovation Hub in Palo Salto, California (Silicon Valley Residency Program).