94% of buyers won’t buy because of negative reviews, and it takes 5X more resources to acquire new users. Make 25%-95% more profit via upselling to happy users with ChainFuse.
Current Status
5 enterprise design partners - Cloudflare, Mailmodo, and Crypto.com onboarded. Followed by Xooglers and LayerZero.
250k customer support messages analyzed, resulting in 15k user journeys mapped.
$200K projected ARR from design partners by 2025 (based on current data).
6 data channels types supported — Discord, Telegram, Intercom, Slack, Discourse, and Email
Proprietary multi-model AI engine — using vectors for Q&A, categorization, summarization, and perpetually learning AI.
Problem or Opportunity
Negative reviews from poor customer service steer 94% of buyers away.
Bad service churns 41% of customers to competitors annually.
Replacing customers is 5x more expensive than retaining them.
Solution (product or service)
Prevent customer churn by surfacing critical issues to the right team before escalation.
Speed up resolutions to keep users happy and increase profit by 25%-95% via upsells.
Predict and prevent issues in real time with in-depth user journeys and sentiment scores.
Business model
Business: $250 - Monthly per company
+ $0.042 - Per 1k generative tokens
Enterprise: $2,500 - Monthly per company
+ $0.042 per 1k generative tokens
