Customers prefer to interact with businesses via instant messages due to their need of immediacy and hyper-personalization
CHALLENGES:
Traditional chat agents are time-constrained, EXPENSIVE, inefficient, and have high turnover rates.
Chatbots have proven INEFFECTIVE as they are reactive, unpopular with users, and fail to provide personalized user experiences.
Solution (product or service)
Meet Biky, The New Employee That Seamlessly Takes Charge of Sales And Customer Service.
Up to 90% reduction in agent personnel costs.
Up to 3X increase in conversion rates, and growing.
Proactively manages the leads and simultaneously handles the operational tasks of the agents.
Biky is powered by a proprietary B2B SaaS suite tailored for conversational commerce, allowing here to be proactive, and useful
Business model
B2B SaaS Monthly Recurrent Revenue
Incubation/Acceleration programs accomplishment
Endeavor Miami ScaleUp
Tampa Bay Wave LatinX
Mana Tech Miami
