Ender Turing is the fastest-to-value AI speech analytics. It helps Financial institutions boost sales, customer service, and debt collection while staying compliant. Supports 24 languages.
Current Status
We sell in Europe.
* Started December 2020 with a different product (corporate meeting transcription tech connected to Cisco Meeting Server).
* In April 2021 pivoted to the current problem and started building a product. Got the first customer in Ukraine (a small bank).
* Got 15 customers in Ukraine from April 2021 - February 2022, and a customer in Poland. - 21000 USD MRR
* July 2022 - intentional churn of 90% of customers from Ukraine (they use the product - we do not get payments)
* March 2023: Customers in Poland, Spain, Mexico, Ukraine, partners in Germany, Poland; Solid pipeline
Problem or Opportunity
There are 22mln hours of calls recorded daily, with 3.8 mln people working in call centers. The audio is not searchable. We give businesses a tool to control 100% of conversations and retrieve critical information in real-time and support employees to deliver best results and keep compliance rules.
Solution (product or service)
We created a platform that collects all calls/chats/emails data from sales and customer care teams and converts it into vital business insights, sales analytics, and utterly transparent information that provide sales, customer care, and debt collection employees instant coaching, immediate feedback, and opportunities to exceed KPIs while staying compliant.
Business model
We charge 59 euros per employee as a monthly subscription. An ideal customer has >25 sales, customer care, debt collection team employees.
Direct Sales
Partnerships with Value Added Resellers
Partnerships with Vendors (Contact Centers Solutions, Call recording systems, etc.)
