Photo - Medhelp
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Medhelp

Medhelp offers fast at-home medical services

Uzbekistan
Market: Medicine
Stage of the project: Prototype or product is ready

Date of last change: 28.01.2025
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Idea

MedHelp offers fast and professional at-home medical services, including massages and nursing care.
We combine comfort, accessibility, and high-quality care to support your family’s health.

Current Status

We built an MVP
We sold our services to 70 people.
Talked with 300 potential clients in 20 days.
We ran social media
Hired 15 nurses and 15 massage therapists
Set-up a call center

Market

Customer Segments
Childs 6 month - 12 years
Employees 18 – 45
Elderly people 50+ years
Chronic illness patients
Post surgical patients

Problem or Opportunity

People often struggle to find the time for important health and wellness services.
Elderly individuals find it hard to visit medical centers.
Going to hospitals is stressful due to long queues and disorder.

Solution (product or service)

We create a unified platform that connects patients with nurses

Competitors

1. Medcall
2. Onlayn hamshira

Advantages or differentiators

We are taking a more localized approach, focusing primarily on the Tashkent and Andijan markets.
Thanks to our unique strategy, we aim to surpass competitors in terms of speed and quality.
We make a gamification metheod to have loyal cutomer baze

Finance

Revenue Streams
Pay-per-session fees (starting from 25,000 UZS).
Discounted long-term packages
Specialized massage packages for children.

Cost Structure
Therapist commissions (35% of each session’s revenue).
Sales manager salary + commission.
Office rent and operational expenses.
Marketing costs (e.g., Instagram ads).

Business model

2. Value Proposition
Professional nurse services offered at home.
Affordable and flexible booking options.

3. Channels
Instagram (for viral content and direct promotion).
Word-of-mouth referrals.
Partnerships with pediatricians, gyms, and wellness centers.
Website/app with online booking capabilities.

4. Customer Relationships
Personalized services with follow-up.
Referral incentives (e.g., discounts for clients who refer others).
Subscription packages for regular customers.

5. Revenue Streams
Pay-per-session fees (starting from 25,000 UZS).
Discounted long-term packages
Specialized massage packages for children.

6. Key Resources
Skilled, commission-based nurses
Sales manager to convert leads.
Online presence (social media, website, or app)

7. Key Activities
Marketing and lead generation.
Nurses training and quality control.
Scheduling and logistics for home visits.

8. Key Partnerships
Clinics and hospitals.
Local influencers to promote services

Money will be spent on

1. Marketing
2. Administrative costs
3. Team growth
4. Building telegram bot

Offer for investor

2-5% Of ownership. ROI 1 year

Team or Management

Risks

1. Lack of specialized nurses
2. New culture

Incubation/Acceleration programs accomplishment

No

Won the competition and other awards

No

Photos

Photo 1 - Medhelp offers fast at-home medical services
Photo 2 - Medhelp offers fast at-home medical services
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Idea
Current Status
Market
Problem or Opportunity
Solution (product or service)
Competitors
Advantages or differentiators
Finance
Invested in previous rounds, $
Business model
Money will be spent on
Offer for investor
Team or Management
Mentors & Advisors
Lead investor
Risks
Incubation/Acceleration programs accomplishment
Won the competition and other awards
Invention/Patent
Photos
Product Video
Presentation