Optimize call center performance with AI: real-time transcription, call categorization, script checks, instant summaries, and AI agents to enhance efficiency and customer satisfaction.
Current Status
Right now, we have $210 MRR, at the end of the quarter we are planning to reach $1153 MRR. Two companies using it and over 4.000 users are using our STT and TTS models in AIsha Space.
Problem or Opportunity
We address the challenge of managing and analyzing high volumes of customer interactions by offering AI-driven tools that streamline call insights, ensure agent compliance, and enhance decision-making for better efficiency and customer satisfaction.
Solution (product or service)
Our solution integrates seamlessly with CRM systems, utilizes advanced speech-to-text technology through Aisha ASR for accurate transcription in Uzbek, Russian, and English languages, and provides comprehensive metrics with CallMetrics, including agent performance, sentiment analysis, and call summaries. Additionally, our AI Call Agent delivers 24/7 scalable support, personalized interactions, and cost-efficient customer service to optimize overall call center performance.
Business model
Our business model offers flexibility with two options: a scalable, maintenance-free SaaS platform for easy access from anywhere and an on-premise solution for enterprises needing enhanced security and control.