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xBlock

USA, Washington
Market: Food industry, Artificial Intelligence
Stage of the project: Prototype or product is ready

Date of last change: 01.04.2023
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Idea

An AI assistant that centralizes all restaurant technologies into one system, offering real-time communication, hyper-personalization & predictive tools through AR glasses, smart watch & phone.

Current Status

We’ve already raised $190k and developed “Survive” product – not MVP. We have 4 restaurants already onboarded with 2 more coming by April and we expect 50 more locations by the end of the year.

Problem or Opportunity

Restaurant industry faces several pre-existing challenges due to inefficiencies which is not caused by pandemic. Hiring more staff than necessary to cover these challenges has resulted in the highest turnover rate & the lowest net profit per employee compared to other industries. Silos created by a lack of real-time tech connectivity negatively impact overall efficiency, while meeting customer expectations can be challenging. Unfortunately, these challenges also have a human toll, with employees experiencing burnout and the restaurant industry no longer seen as a career path, but just a job.

Solution (product or service)

Our intelligent assistant is a multi-dimensional solution that centralizes all restaurant technologies into one system, offering real-time communication for customers, staff, and managers, hyper-personalization, and predictive tools. By streamlining operations and reducing inefficiencies, xBlock enables restaurants to run more smoothly with fewer staff, leading to lower turnover rates and higher net profit per employee. Our solution also helps to prevent employee burnout and increase job satisfaction, transforming the restaurant industry into a more attractive career path for employees.

Business model

We have two packages: Survive replaces their POS system, online ordering platform, and payment system with a reduction of 0.80% per transaction compare to their current payment and we still make 0.54% per transaction. and Thrive offers access to Toque in addition, $500 mo/per location + $5 mo/per mobile user, $10 mo/per mobile + wearable user
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