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Dinesurf

Nigeria
Market: Food industry
Stage of the project: Operating business

Date of last change: 26.01.2022
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Idea

Dinesurf is a restaurant reservation platform for diners in Africa that helps them find places to eat and makes reservations hassle-free. Dinesurf also offers technology support for restaurants.

Current Status

Since launching our MVP at the end of June 2021 in Lagos, we have grown to 35 restaurants across 3 cities in Nigeria (Lagos, Abuja and Port Harcourt), with a base of 300+ users and 93+ reservations.
We were semi-finalists at the just concluded Wharton Africa Business Forum NVC.
We finished 3rd at the NYU Hospitality Innovation Incubator pitch contest with a cash prize of $5,000.

Problem or Opportunity

FOR DINERS
Diners have no way to make an online reservation at a restaurant.
Trying a new restaurant is often a gamble.
Diners must rely on food bloggers across multiple social media platforms to research and get reviews on new restaurants

FOR RESTUARANTS
Restaurants in Nigeria and across Africa suffer from
- Perishable inventory
- Friction in customers making reservation
- No tool to drive customer loyalty
- Increased overhead costs

Solution (product or service)

For Diners (Diners Platform)
A fast and efficient way to find available tables at restaurants that meet the desired criteria for cuisine, price and location at a specified time.

For Restaurant (Restaurant Management System)
A platform to help them with reservation management, and Guest management (CRM, Guestbook and Feedback)

Business model

A Monthly SaaS fee to restaurants as well as a fee per completed reservations to the restaurants. The Diners get to use the platform for free.

Incubation/Acceleration programs accomplishment

NYU Hospitality Innovation Incubator
Wharton Africa Business Forum NVC.
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