Return Genie partners with Online Brands and e-tailers to provide hassle-free returns and instant refunds to consumers. We have a unique combination of retrogistics and insurtech to provide the best
Current Status
Merchants We have 3 LOI's thus far and and looking to onboard 2 of these merchants by 2nd week of September
Insurance MSIG is onboarded as the insurance provider
Logistics 3 conversations with logistics providers with 1 LOI in place.
Problem or Opportunity
Online Brands do not have convenient Return Options for the consumers. The cannot offer instant refund nor multiple drop-off or pick up options unlike the Top E-commerce players like Amazon or Lazada. The smaller brands (both online or brick n mortar) cant turn returns into a revenue source.
Solution (product or service)
Return Genie offers Instant Refunds for Online Purchases for Consumers whilst managing the return risk for Merchants using an Insurtech solution.
Business model
its a B2B model. We charge the merchants per item sold or % of GMV and handle all of their returns. This includes customer upsell / cross-sell and offers that would result in higher conversions or retention for the merchants.
