Photo - Justice Chatbot Limited
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Justice Chatbot Limited

Automate it, Do not make your customers wait.

Uganda
Market: Another, Artificial Intelligence
Stage of the project: Operating business

Date of last change: 03.05.2020
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Idea

Justice Chatbot is a SaaS company that makes and operates for businesses and organizations a highly customized AI-powered customer support agent that handles thousands of requests instantly from various communications channels (Facebook Messenger,WhatsApp, SMS, Twitter, Email..), to improve customer experience and boost success.

Our vision is to enable businesses and organizations of all sizes to take advantage of AI and Chatbots to provide best customer service.

Current Status

We have 31,000 registered users and via it with have impacted more than 70000 people's live by helping them prevent or resolve their most pressing justice need and as a marketplace for lawyers we have 3 paying lawyers via our project JusticeBot. We mainly provide legal information but now we are building the platform in a new way that can allow users to receive legal advice to bring in more revenue.

We have 2 businesses (shop and restaurant) who are waiting for the product that we have already started building to finish.

Our real-estate marketplace platform has 1 property management agency already who promise to connect us with other property management agencies.

Market

Our customers are businesses such as shops, Law firms, Retail/Manufacturers, transport companies, property managements, hotels , restaurants, cinemas and for our marketplace products: JusticeBot( Legal service providers people in need of legal service(15 years old and above)), Zwaplace ( property managers and people looking for a place). Our main focus is on people living in Uganda.

Our market research done on only 3 of our target sectors(Passenger Transporters, Cinemas, Restaurants) in Uganda has market size of : $289,327,200.00

2000 business websites/Mobile apps pays an average 10$/Month to be online.
8 Passenger Transporting Companies with an average of 500 000 customers each in a year.
7 Cinemas, average 60 places and 2 sessions/day receive an average of 3$/place/day.
200 Restaurants average that has social pages with a sale of 10plates average online and an average 4$/plate.
1000 businesses can pay 5$/Month to broadcast a message to their customers.
1000 businesses can pay 2$/Month to get their customers feedbacks.

Problem or Opportunity

It is hard for businesses to connect with their customers via apps and websites because 85% of consumers stick to 5 apps from which they mainly use social chat platforms.

The covid-19 pandemic itself have put pressure on business to maintain online presence.

Legal Service Providers, Real-Estate Companies, Transporters, Retailers and Groceries and other organizations are faced with delays in assisting customers, providing them with and getting from them short important information something that can be done fast by AI-powered automated systems that has the possibility of answering questions quickly and handle transactions fast for customers.

Solution (product or service)

Our solution is to provide businesses in Legal, Real Estate, Food(Restaurant), Transport(Ticketing) and others with a highly customized AI-powered customer support agent that handles thousands of requests and transactions instantly from various communications channels (Facebook Messenger,WhatsApp, SMS, Twitter, Email..) to improve their customer service.

Competitors

Our customers are mainly using websites and mobile app as alternatives to our solution to serve their customers.

Advantages or differentiators

The advantages we have are :
We are the pioneer in the market as builder and operators of chatbot
We have a unique combination of high-tech talent and insider experience and have learnt a lot from business to tech side of chatbots.
We are establishing exclusive partnership with important players in the space.
We have a model that is unprofitable for established competitors to copy.

Finance

B2B :
1. Subscription per feature: 10$
2. Number of requests: 1000/3$

Business model

Business pay a one time subscription fee not less than 10$ for the feature that they want their chatbot to have and then keep paying 3$ per 1000 requests handled by the chatbot.

Money will be spent on

Salary
Product development
Marketing
Others : Legal,Profession fees, Rent and other expenses.

Offer for investor

20%

Team or Management

Risks

Failing to acquire enough funding

Incubation/Acceleration programs accomplishment

Participation in HiiL Acceleration program with our project called JusticeBot

Won the competition and other awards

Facebook Developer circle 2018 sub-saharan
Facebook Developer circle 2019 best pre-existing solution
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Idea
Current Status
Market
Problem or Opportunity
Solution (product or service)
Competitors
Advantages or differentiators
Finance
Invested in previous rounds, $
Business model
Money will be spent on
Offer for investor
Team or Management
Mentors & Advisors
Lead investor
Risks
Incubation/Acceleration programs accomplishment
Won the competition and other awards
Invention/Patent
Photos
Product Video