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Fonemica

Speech analytics solutions

Russia, Moscow city
Market: Artificial Intelligence
Stage of the project: Operating business

Date of last change: 05.03.2020

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Idea

Fonemica is an AI analytics service, that helps clients to increase sales and customer satisfaction by analyzing every single call conversation and proving meaningful insights

Current Status

Operational business with paid clients

Market

20B USD/per year

Problem or Opportunity

Staff control, sales, customer experience monitoring

Solution (product or service)

Cloud speech analytics service to improve customer experience. We do speech solutions - speech recognition (ASR), NLP and analytics. Give recommendations how to improve business' KPI's, how to rise sales, how to figure out any problems and mange customers experience

Competitors

Cogito
Gong

Advantages or differentiators

Own technologies
X3 analytics capabilities
X2 less price
35 languages
Real-time
omni-channel (phone, Interent, retail)

Business model

b2b SaaS service

Money will be spent on

Marketing
Product development
Sales

Offer for investor

Team or Management

Igor Basko

Owner

5,00

1 voice