Docsie is a freemium product documentation and user guide platform that aims to become a community and marketplace connecting Technical Writers and Translators with International businesses.
Docsie launched in May of 2018. We currently have 4k+ users and around 200 - 400 monthly active users. With average users coming back once every few month to update their docs.
We are currently working on releasing billable features which include:
API Documentation Tools
AI Powered/Smart Documentation
Smart Translation/UI Localization Tools
Integration with common Enterprise Tools
There are over 5 million software products in the world. Most have bad product documentation which is static and maintained using vanilla html or some custom cms. Examples: Docker, QT.
Problem or Opportunity
Product documentation sucks. It is never clear enough, no one ever wants to write it, users never understand it. There are over a million of technology products in the world in dire need of better product documentation. Great products suffer due to lack of it, but who has the time to write it and who can afford the expensive tools to create it and maintain it.
Solution (product or service)
Docsie.io is changing the way technology companies write and maintain their product documentation and user guides. We are creating amazing tools that help companies create easily maintainable product guides and docs. Version them, translate them and then embed them into their own products with 1 line of code.
Then we plan to empower businesses with advanced tools to help them understand how their users interact with their documentation and guides and where their users fail and leave.
We are essentially creating a smart product documentation and product guides platform and marketplace that makes it easy to businesses to create product docs and guides that customers love.
HTML - Many business maintain their own product doc templates in html
CMS - Businesses using own heavily customized CMS solutions to host own docs
Confluence - Business Deploy or get confluence on the cloud for internal knowledge bases some of which end up on the internet as their 'product docs"
Readme.io - Good modern competitor, they are focuses on developers and API documentation now
Gitbook - Another newer competitor, they provide a simple solution with per seat recurring pricing.
Readthedocs- Open Source Documentation tool, used by open source libraries to host docs.
Advantages or differentiators
We want to take on a specific product documentation and guides market for technology products.
We are offering innovative AI and Analytics features that help businesses understand how users interact with product docs.
We want to connect businesses to technical documentation writers to write better product documentation.
We are creating working on making enterprise product documentation and product guides a part of user experience, rather than a supplementary manual.
We currently in the process of rolling out SaaS and Pay Per Use Features
SaaS Subscription per premium shelf to get access to ranging from 39,99$ to 259,99$ per month per shelf, depending on how many features chosen
API Documentation Tools
Better Translation/UI Localization Tools
One time purchases of premium plugins and styles
Marketplace for content creation and translation
Advertising, run ads on open source documentation hosted on docsie with good profit sharing
Money will be spent on
30% - Building a growth team
25% - Marketing
30 % - Building a sales team
15% - Engineering/Operations expenses