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HostyAI

AI Virtual Assistant for Short-Term Rental Managers

Portugal
Market: Tourism, sport
Stage of the project: Prototype or product is ready

Date of last change: 24.09.2025
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Idea

HostyAI is an AI-powered virtual assistant for short-term rental property managers, built by property managers to solve real operational challenges. It automates guest communication throughout the entire journey, from pre-booking inquiries to check-in guidance and in-stay support, helping hosts save time, scale efficiently, and deliver a better guest experience. With deep PMS integrations and competitive pricing, HostyAI makes managing hundreds of properties effortless while keeping communication personal and consistent.

Current Status

We have a working product live in the market. HostyAI is not just an idea — we are already serving 5 paying customers and 2 more in pilot programs, covering more than 1,200 short-term rental properties.

Our product delivers measurable value:

Improved Guest Experience; quick responses, more personalized interactions, and opportunities for upselling and cross-selling.

Operational Efficiency; reduced admin workload, faster communication, and easier scaling without adding staff.

This traction demonstrates strong product-market fit and a growing base of customers willing to pay for HostyAI.

Market

Our customers are property management companies managing 20+ short-term rental properties. They operate in competitive markets (urban centers and tourist destinations) where high-quality guest communication is critical for scaling. These companies are already using Property Management Systems (PMS) to run their operations, which makes integration the most efficient way to reach and serve them.

Market Size & Growth
Globally, the short-term rental industry exceeded $132B in 2023 and is expected to nearly double by 2030. In Portugal alone, there are over 110,000 licensed short-term rentals (Alojamento Local), and across Europe and the US, millions of units are managed by professional operators. The trend is growing, with increasing professionalization and adoption of technology solutions.

Our Strategy & Revenue Potential
By integrating HostyAI directly into leading PMS platforms, we can scale distribution rapidly:

Guesty → $825k ARR

Hostify → $109k ARR

Avantio → $297k ARR

Hostaway → $330k ARR

Octorate → $111k ARR

That’s $1.52M ARR potential at just 5% adoption within our first 2 years, proving both the market demand and monetization opportunity.

Problem or Opportunity

Our clients are property management companies and independent hosts managing short-term rentals. Their biggest challenge is guest communication, guests expect instant answers 24/7, but small teams can’t keep up, and scaling staff increases costs. This leads to delays, lower guest satisfaction, and weaker reviews, directly affecting revenue.

HostyAI automates guest communication across the entire journey, from pre-booking questions to check-in guidance and in-stay support. Our AI provides instant, multilingual, and personalized replies, helping hosts cut admin time and costs while keeping the guest experience warm and engaging.

We already have 5 paying customers, 2 pilot customers, and 1,200 properties onboarded, proving the demand and willingness to pay. Reduced admin work, save costs and improved guest satisfaction: Effortless Business Scaling.

Solution (product or service)

HostyAI is an AI-powered communication assistant built for short-term rental property managers and hosts. It integrates directly into guest communication channels and automates replies throughout the guest journey, from pre-booking questions, to check-in guidance, to in-stay support.

With HostyAI, property managers save time and reduce the need to scale staff, while still delivering high-quality, instant, and multilingual replies. This means:

Reduced admin; work freeing up 10+ hours per week.

Effortless business scaling; grow the number of properties managed without growing costs.

Improved guest experience; quick responses, personalized communication, and opportunities for upselling and cross-selling.

Competitors

Key competitors in the AI guest communication space include IntoAI, BestAI, GuestGuru, and Yada.ai. Most of these are tech companies building generic AI solutions for short-term rentals. While they have traction in certain markets, their adoption in European PMS ecosystems (Guesty, Hostaway, Avantio, Hostify, Octorate) is limited, leaving a clear opportunity.

Many property managers still rely on alternatives such as:

Manual messaging via their pms.

Hiring extra staff to handle repetitive guest inquiries.

Using multiple unintegrated tools for check-in instructions, FAQs, or guest support.

These alternatives are time-consuming, costly, and error-prone, which HostyAI directly solves.

Advantages or differentiators

HostyAI’s indisputable advantage is that it was built by property managers, for property managers. Unlike competitors, our product is rooted in operational reality, solving actual pain points rather than providing a generic AI.

Other key differentiators include:

Customer-driven development: We continuously adapt the virtual assistant to each client’s PMS workflows, which vary widely across property managers.

Multilingual, personalized communication: Replies are instant, tailored, and consistent with guest expectations.

Competitive pricing: $5.50–$8.80 per property per month, providing high ROI for customers.

Finance

HostyAI’s pricing is $5.50–$8.80 per property per month, depending on the features and scale. Our cost model is designed to be highly scalable: the more properties managed, the lower the marginal cost per property.

Revenue Potential & 5-Year Outlook
Based on PMS integration and adoption targets, we project:

Year 1–2: Focused on PMS integrations, reaching early adopters across Guesty, Hostaway, Avantio, Hostify, and Octorate, with potential ARR of $1.67M at just 5% adoption.

Year 3–5: Scaling adoption to more PMS platforms and customers, expanding the number of properties onboarded. Assuming growth in line with market expansion, we expect ARR to reach $5.5–11M+ within 5 years.

This pricing allows small and mid-sized property managers to access AI-driven automation while giving HostyAI a sustainable and growing revenue model.

Business model

HostyAI is a B2B SaaS solution for short-term rental property management companies. We charge a recurring monthly subscription per property, ranging from $5.50–$8.80 per property per month, offering one of the most competitive prices in the market for the value provided.

Our service reduces administrative work by automating guest communication and delivers an improved guest experience with instant, multilingual, and personalized responses. This allows property managers to scale efficiently without increasing staff costs.

We grow through direct integrations with major PMS platforms (Guesty, Hostaway, Avantio, Hostify, Octorate), which feature us on their marketplaces, giving access to thousands of properties immediately. This distribution channel, combined with our competitive pricing, makes our model highly scalable, predictable, and attractive to customers.

Money will be spent on

Use of Funds

40% ($110k) → Sales & Marketing (growth & onboarding)

20% ($55k) → Product Development

20% ($55k) → Management Team

Offer for investor

10% Equity

Team or Management

Risks

While HostyAI has strong traction and a clear value proposition, several risks could affect our growth:

Competitive Behavior – Larger AI or property management companies could develop similar guest communication solutions or integrate AI features directly into their platforms, increasing competition.

Market & Economic Crises – Events such as tourism downturns, economic recessions, or pandemics could reduce short-term rental demand, limiting our customer growth and revenue.

Technology Shifts – Rapid advances in AI or new communication platforms may change the way guests and hosts interact, requiring HostyAI to continuously innovate to stay relevant.

Customer Adoption Risks – Property managers may be slow to adopt AI solutions if they prefer manual control or if integrations with PMS platforms take longer than expected.

To mitigate these risks, HostyAI focuses on strong PMS integrations, competitive pricing, constant product improvements, and close collaboration with customers to ensure our solution remains relevant, practical, and indispensable.

Incubation/Acceleration programs accomplishment

HostyAI participated in the S23 Accelerator program (Startup23) on June 2025, and was selected as one of the top 10 finalists. The program provided valuable mentorship and helped us refine our product and go-to-market strategy."

Won the competition and other awards

HostyAI has received multiple recognitions for its innovation and impact in the short-term rental industry:

Vacation Rental World Summit (VRWS, 2024) – Invited to participate in a panel on the future of AI in hospitality, discussing how AI solutions like HostyAI help operators optimize guest communication.

S23 Accelerator (Startup23, June 25, 2025) – Selected as one of the top 10 finalists among a competitive field of startups.

FutureTravel Summit (Barcelona, October 30, 2025) – Selected as one of 10 startups pitching out of over 220 applicants (upcoming event).

Photos

Photo 1 - AI Virtual Assistant for Short-Term Rental Managers

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Idea
Current Status
Market
Problem or Opportunity
Solution (product or service)
Competitors
Advantages or differentiators
Finance
Invested in previous rounds, $
Business model
Money will be spent on
Offer for investor
Team or Management
Mentors & Advisors
Lead investor
Risks
Incubation/Acceleration programs accomplishment
Won the competition and other awards
Invention/Patent
Photos
Product Video
Presentation