We created the global online market of airport ancillary services (fast track, business lounges, meet and greet, VIP terminal) for instant booking during the ticket purchase process on the websites of Airlines, OTAs, TMCs etc; through Banks/Payment systems' loyalty programs; selling services through travel apps push notification using geopositioning (including mobile operators and big data)
Coverage: Over 120 airports + 100 expected by the end of the year (contractual relationship)
450 + Sales agents (Airlines, OTAs, TMCs, Travel agents)
1 worldwide payment system
OTAs: tutu.ru, kiwi.com, tickets etc
Flying passengers and travellers.
Problem or Opportunity
Less than 5% of airports sell services online.
Airlines and OTAs will not integrate all airports because airports technically are not ready and the cost of integration will be uncompared to the benefits. Big b2c travel industry players (Airlines, OTAs) are searching for 1 technical provider of these services, where only 1 integration is required.
Thanks to C-19 pandemic these services are 5 times more demanded comparing to 2019.
Solution (product or service)
We integrate airports from one side (provide them our e-commerce system, or perform API integration with their existing E-commerce systems) and make an API integration with airlines, OTAs, TMCs, Banks, Concierge services, Payment Systems, Mobile operators, Travel Apps, Hotels from the other side. After the integrations passenger can purchase airport services by simply adding them to the cart at the Airline/OTAs website during the ticket booking flow at the official rate (our prices are not higher than official airport prices) or at the other touchpoints of our partner's.
Advantages or differentiators
1. We are selling all types of services at the airports (not only business lounges);
2. We have the true price (our prices are not higher than official ones at the airport desk)
3. We have API, that allows us to integrate our services to Airlines, OTAs, TMCs, Mobile Operators, Banks, Concierge services, Transfer companies, Hotel Aggregators, Travel apps etc.
Key Revenue stream - Services sales through our partners net (Airlines, OTAs, TMCs, Banks, Concierge Services etc)
Unit economics -
average service price 70 USD
(Revenue) Average commission - 12% (8,4$)
(Cost 1)Banking costs - 2% (1,4$)
(Cost 2)Average sub agent commission - 5% (3,5$)
Sales margin - 5% (3,5$)