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Wetime

AI concierge on hotel TVs, boosting experience and revenue.

Belgium
Market: Tourism, sport, Other, Artificial Intelligence
Stage of the project: Prototype or product is ready

Date of last change: 12.12.2024
Min amount of loan
$  35.000
Estimated yield
5 % a year
Go to the owner's profile
2
Total required
$ 75.000
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- is looking for investment
 

Idea

Wetime AI, we transform hotel TVs into intelligent concierges. Our platform personalizes guest experiences by recommending activities, restaurants, and services tailored to each travel group.

Current Status

Wetime AI is live in two pilot hotels in the Netherlands and Belgium through IPTV providers (Vodafone Ziggo, Pixee). A third pilot with another provider starts next month. Additionally, a deal with LiliHo will launch for Airbnb hosts in January.

Market

Hotels: Mid-tier and luxury hotels seeking new revenue streams and enhanced guest experiences.
IPTV Providers: Partners integrating Wetime AI into hotel systems to differentiate their offerings.
Activity Platforms: Companies like GetYourGuide benefiting from bookings through the platform.
Market:
The global hotel industry, with 17.5M rooms worldwide, represents a €400M+ market for Wetime AI at €1–€2.5 per room per month. Initial focus is on Europe, targeting hotels already using IPTV systems, before expanding globally.




Problem or Opportunity

Travelers often struggle to find activities, restaurants, and services that match their preferences during their stay, leading to frustration and missed opportunities. At the same time, hotels spend valuable time on guest recommendations and lose out on potential revenue from partnerships.

Wetime AI solves this by simplifying personalized trip planning directly through the hotel TV, saving time for hotels and enhancing the guest experience.

Competitors

GetYourGuide, Viator, and other activity platforms: Focused on direct-to-consumer apps for activity bookings but lack hotel-centric integration.
Hotel Concierge Apps (e.g., ALICE, Ivy): Mobile-first solutions that provide concierge-like services but require guests to download apps.
Traditional Hotel Concierges/Receptionists: Provide personalized recommendations but are often time-constrained and lack AI-driven scalability.
Existing Alternatives:

Guests rely on personal devices/apps (e.g., Google Maps, Tripadvisor) for recommendations and bookings.
In-room IPTV systems currently provide basic entertainment but lack personalization or revenue-generating features.
Wetime AI Differentiation:
Wetime AI integrates directly into in-room TVs, requiring no downloads or staff intervention, while aligning incentives by sharing revenue with hotels. This focus on enhancing the hotel’s infrastructure and profitability sets it apart.

Advantages or differentiators

In-room TV Integration:

Unlike mobile apps, Wetime AI leverages existing IPTV systems, requiring no downloads or additional devices, making adoption seamless for guests and hotels.
New Revenue Stream for Hotels:

Transforms TVs from cost centers into profit centers by enabling hotels to earn commissions on bookings (€5,000–€15,000 annually per 100 rooms).
Personalized AI Recommendations:

Provides real-time, tailored dining and activity suggestions based on guest preferences, weather, and location—offering a superior experience to generic alternatives.
Scalable Distribution via IPTV Providers:

Partners with IPTV providers like Vodafone Ziggo, streamlining deployment across multiple hotels and reducing sales friction.
Aligned Incentives:

Hotels share in the commission revenue, ensuring buy-in and encouraging adoption. IPTV providers also benefit from adding value to their services.
Low Cost for Hotels:

Affordable pricing (€1–€2.5 per room per month) with clear ROI makes it a low-risk, high-reward investment for hotels.

Finance

Subscription Fees: Hotels pay €1–€2.5 per room per month for Wetime AI’s service.
Commissions: €5 per activity booking through partnerships with platforms like GetYourGuide.
Advertising: Local businesses pay to advertise on the platform.
Cost Structure:

Development: AI engine, IPTV integration, and product maintenance.
Sales & Partnerships: Building relationships with IPTV providers and hotels.
Operational Costs: Customer support, hosting, and implementation for hotels.
Marketing: Brand awareness and guest adoption campaigns.

Loan terms

36 months

Interest rate, %

5

Business model

Monthly fees: Hotels pay €1–€2.5 per room for the service.
Commissions: €5 per booking from activity platforms like GetYourGuide.
Advertising: Local businesses pay to advertise on the platform

Solution (product or service)

Wetime AI transforms hotel in-room TVs into AI-powered concierge services that offer personalized dining and activity recommendations. Integrated with existing IPTV systems, it allows guests to book activities directly through the TV, generating new revenue streams for hotels (€5,000–€15,000 per 100 rooms annually) while enhancing the guest experience.

Team or Management

Risks

Competition from Mobile-First Solutions:

Guests increasingly rely on apps like Google Maps, GetYourGuide, or Tripadvisor on their phones, potentially reducing engagement with in-room TVs.
Reliance on Partners:

Heavy reliance on IPTV providers for distribution could be a bottleneck if providers deprioritize the partnership or demand unfavorable terms ( first indications shows it is not the cas)

Incubation/Acceleration programs accomplishment

Startit@kbc , Aws startuploft, startupgrind

Won the competition and other awards

Finalist Sevilia tourisme

Photos

Photo 1 - AI concierge on hotel TVs, boosting experience and revenue.
Photo 2 - AI concierge on hotel TVs, boosting experience and revenue.
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